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RV Masters Inc. has our loyalty! When we first brought Grandma's RV in 2 years ago for repairs and upgrades, we were very pleased with their services. But last year, we needed a major rebuild of the overhead sleeping cabin due to a water leak, and that was going to be a major investment. The service advisor told us the cost would be worth it to give us another 10-years in the RV, so we went ahead with the renovations. However, we recently noticed that another leak reappeared in the same exact area, so when we brought the RV back for an inspection, the service manager, Steve, told us there was a breach in the new construction, and that the entire cab had to rebuilt yet again. Before we could even ask, Steve told us not to worry about the overhaul, and that it would be fixed again without any additional costs. Now, that is a company that stands by its product! I talked with the owners, Kelley and Gloria, and they reiterated to me that excellent customer service and integrity are the keys to their success. They told me that their goal is to provide quality service, and they want to make sure every customer is happy when they leave the building. That is service with a smile! We will be taking our RV into RV Masters Inc., and nowhere else, because you just don't get that kind of respect and customer service in this day and age. They treat you like family. What a breath of fresh air!

— Google User Review

GREAT customer service. Called to update me on coach. Friendly and genuine concern to get it fixed right - the first time. Very pleased and would like to use them again. Thor Super C - damage to plastic cargo holds due to blow out. UPDATE They are a bit more detailed than most shops and seem to prefer to get it right THE FIRST TIME. Very pleased with their diligent efforts and the final repair too.

— Google User Review

John in parts is very helpful & nice. Thank you for your help/expertise John.

— Google User Review

Had a tail swing accident with our brand new RV. RV Masters made it look good as new.

— Google User Review

Showed up on Friday morning 8:00 am to see if they could get me in to diagnose and fix a water pump problem. He said we’ll get you in but I can’t guarantee it’ll happen this morning. I was back on the road with a new water pump by 10:30 am. Price was not much more than the pump alone would have cost me. Great premises, safe location, and really great people! You would have a hard time finding a better place!

— Google User Review

I found RV masters online after having an issue with one of our slide outs. A very inaccessible chain actuator had broke and would need to be replaced. We were traveling in Texas at the time and were headed toward NewOrleans. After arriving early to diagnose the problem and order parts, we returned to complete the fix once the parts arrived. Unfortunately the manufacturer sent the wrong chain, even though Tim sent a picture of the model No. for the mechanism. Although this was very disappointing , RV masters had spent several hours getting access to the chain and figuring out a plan for replacement before discovering the wrong chain had been sent. They did not charge me for this time spent and continued to deal with the manufacturer to get the right part ordered. Our travel plans did not allow us to stay, and they had it sent to a UPS location on our route (Cincinnati OH) so that we had the part with us. We will likely have to get it repaired elsewhere due to our travel route, but if we could return to the New Orleans area I would be very comfortable with the repairs being completed here. Tim and the Staff were very accommodating, professional and Innovative.

— Google User Review

When they didnt have what I needed they sent me to who did. Awesome help with my AC fix plus I got the free parts manual THANKS YALL ILL BE BACK knock on wood

— Google User Review

brought our motorhome into RV masters for major repairs. We bought the motorhome from some folks who had let it sit up for two years with no maintenance. A lot of things had to be done. RV masters placed a team of people on the job with each one having specific talents. The end result was amazing. They brought our girl back to life and we are enjoying it ever since. We want to commend Steve Baron and RV masters for such a great job. Steve orchestrated the whole experience for us and then directed the team to make sure everything went well. Steve Baron is the guy you want to know if you have an RV. In fact our parents, our friends, and people we meet in campgrounds from other cities are all taking their RV’s there. You can’t beat these guys on work or price for such high quality work. A pleasure to deal with.

— Google User Review

Major repairs and updates were completed in a timely fashion with updates to its completion. Very professional with quality workmanship.

— Google User Review

Best RV repair in city of Houston, Texas outstanding warranty and other service. Quality work they check every inch of the vehicle and tell you what is wrong and what needs to be repaired. Highly recommend them

— Google User Review

Good work isn't cheap and cheap work is not good. These guys are professional straight shooters that deliver on their word.

— Google User Review

We took our travel trailer in for some maintenance and an AC leak. After performing a free total unit evaluation and check they fixed the AC problem in 2 days and said everything else looked really good. We were expecting a humongous bill with a million things that they found to be wrong but to our surprise this place was completely honest and extremely affordable! We really appreciated there honest recommendations and customer service. We are so glad to have finally found our new go to service provider for all things travel trailer and RV. Superb service, y'all! Thank you!

— Google User Review

Awesome place, from the first call to the last John was absolutely above and beyond helpful. I brought a painted toy hauler in for repairs, sadly due to insurance it wasn't able to be repaired, but I have no doubt the repairs here would've been better then new. I dealt with John and he answered every question thoroughly and kept me updated on everything. The facilities are also top notch, I was able to take a brief tour and they had some awesome stuff going on with some big time companies as well many units from all calibers being worked on. If I ever need RV service in the future without a doubt I'll be bringing it here.

— Google User Review

Words cannot express the high level of service, the quality of the job, the attention to detail and the A1 communication during the entire time they were working on my vehicle. RV Masters are A1.

— Google User Review

We have had multiple items repaired on our coach by RV Masters over the past few years. Each time we have been met by friendly, professional people who have given us great advice and then promptly performed the repairs when needed. This is not your mom-and-pop shop repair (although they've got that small-town feel), each time we have gotten high-quality "like new" repairs. None of that strange "...well, we don't have the right part but if we add a screw here it'll look 'close enough' stuff." No, this is the real deal. They've taken the time to explain what was done, and why it was done, every time.

We actually drive almost 40 miles, past quite a few other places that advertise RV repairs, to get our coach into RV Masters. It's worth it. It's not cheap - if you want cheap go somewhere else and take your chances. But if you want it done right, then this is where you go.

— Google User Review

Words are insufficient to express how well we were served at RV Masters. We were stuck and needed emergency service. Right from AJ and Jon at the desk to all the techs especially Steve all were very courteous and knew exactly what they were talking about. We were in and out in less than 1 1/2 days.

— Google User Review

Slider malfunction. We were traveling from Vermont to Arizona when our slider wouldn't go out. Called and left message. Kelly called me back, we got in very quickly, problem fixed and back on road within an hour. Thank you God for taking care of us and bringing us the expertise we needed. We definitely recommend!!!

— Google User Review

Professional, courteous staff. Work was done on my Class A motor home with the promised time-frame. Did not try to up-charge. Highly recommended.

— Google User Review

I highly recommend them. They are the greatest, really care about fixing it right the first time and getting it done in a timely fashion. Very knowledgable and do a wonderful job.

— Facebook User Review

We had a tail swing accident with our brand new RV. RV Masters made it look good as new. Awesome job!

— Facebook User Review

professional and willing to work with the client to get things done right.

— Facebook User Review

I love RV Masters. I've been going here for 4 years and they have always been courteous, friendly and knowledgeable about my issues. Before bringing in my class A, they help me with trouble shooting to prevent unnecessary trips.

— Yelp User Review

I have had RV Masters work on my RV multiple times with various problems. Example leaking roof with interior damage, house battery issues, gas leak, refrigerator repair, and general maintenance. They have done an outstanding job every time. Great people to work with. Steve has taken very good care of us every time.

— Yelp User Review

I bought a 2003 Dutch Star diesel pusher that needed some work done. A good friend of mine told me to take the motor home to RV Masters and ask for Steve. I got the motor home for a really good price so I had some price room to invest in upgrades. From the very first day I met these guys until today the entire team at RV Masters has taken a personal interest in my rehab project. In addition to finding any and everything that could be a problem each person who touched this rig gave me advice on the best and least expensive way to do anything that was needed. Every person in the company from the owner down to the techs has provided me with very valuable insight at each step of the project. And my friend was right. Steve led the way for me the whole time keeping me informed and helping me make good decisions. I would highly recommend RV Masters for any type of work concerning any RV. Go check them out and by all means ask for Steve!

— Yelp User Review

Professional, courteous staff. They know what they're doing. Work done within expected time frame. They do not up charge. Will use again and highly recommend.

— Yelp User Review

I purchased a 2008 wildcat 5th wheel from Holiday World only to find that the A/C did not work at all. They were 0 help. I went into RV Masters because I had purchased an A/C unit from them previously, and it was a pleasant experience. I was in an extreme hurry due to storage issues at my office, and needing to move it. They went out of their way to help me get the correct model for my camper, as well as judiciously walking me through installing it myself due to them being backed up, and my time frame. I think I was in there twice a day at least for a couple of days with additional questions. Never once was I met with rolled eyes, nor did they ever make me feel like I was inconveniencing them. Alice, the woman behind the parts counter was very helpful in getting me the parts that I needed, and when I had a question that she could not answer, her husband was there to answer it. All and all....TOP NOTCH!! Thanks all!

— Yelp User Review

They were very helpful, stayed open a little late for me. They also had a lot of inventory for RV parts, which we know are sometimes hard to find. So I will for sure be going back and would definitely recommend it to anyone else. I love at there website or call to verify if they have you part. The lady that answered said the computer said she had 8 in stock but ask me if I minded holding and went and physically put her hand on it before I drove there. I thought that was awesome!! She went out of the way for me, not knowing me at all. It was great. Good business practices!

— Google Review

Very knowledgeable and forthright about the length of time for repairs. They work with your insurance so you don't have to.

— Google Review