Customer Reviews & Stories

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"EXCELLENT & PROFESSIONAL SERVICE! We needed the Norcold Recall done. Called the Service Manager and setup getting the part from Norcold. He realized it was shipped to original owner in Alabama!! We spoke and he arranged to get it to them instead, so I could still get it done quickly. We arrived at the scheduled time and 2 mechanics came out to help us back into a spot! Went inside and met the Service Manager - very nice and professional. He had the parts and indicated it would be completed right away. Sure enough, with a few minutes a mechanic came outside - in the rain - to do the recall on the outside of the RV!! Now, THAT IS SERVICE!!!!! I was completed and signed off on the paperwork within 45 minutes! I would recommend them for any RV work. All the staff was friendly and knew what they were doing without wasting time."

~ Google User

"I have been using RV Masters for the last 13 years.. They always go out of there way to get by business vehicle back on the road asap. The staff is amazing !!! I always have a great experience and leave stress free.. Thanks RV Masters.. you'll always gave my business!!"

~ Yelp User

"RV Masters has excellent customer service! They took my husband and I in with warm hospitality. They helped us and got us on our way in a timely manner. I would definitely recommend them to anyone looking for a reliable, knowledgable, friendly place to get almost anything repaired/serviced for their RV!"

~ Google User

"I cant say enough about their service. We were passing through Houston and had need for service on our RV 2 times in the last 5 months. Both times we took it to RV Masters. Unbelievable customer focus. Freindly and super Job. We did have a couple issues after the service but that is how you can tell how good they are. They made it right and did it quickly. I will ALWAYS use RV Masters when I need service in the Houston Area. I only wish I could find a company back in my home state(Mi) that provided this level of service!"

~ Yellow Pages User

These guys took us in on our way to Florida from California . They were booked 2 weeks ahead and made room to fix our Alternator on our Winnebago journey. They ordered the part from a local dealer and installed in about 3 hours which was great for us. We went to a Dave and busters for that time and came back to find out we had a few suprises! They fixed our back window ( which fell out while driving) And fixed our 7 pin connector on our tow dolly!!! We are blessed to have crossed paths with Steve and RV Masters. Thank you guys!!!!!! On to Key West!!!

~ Google User

For years RV Masters service and quality of attention to our '03 Newmar Dutch Star, for regular maintenance and some of our mishaps, has been the best! We appreciate you, the owners, very much and all the help of your qualified staff. Thanks for your dedication in doing all you can for all your customerfor and for us. Keep up the good work! Paul and Philis in Houston.

~ Yellow Pages User

"After being treated like a burden in the service department at the dealer on the Katy freeway where I foolishly purchased my travel trailer, I began checking reviews online for other RV service centers. I saw the positive reviews for RV"

~ Insider Pages User